Terms of Use

Effective date: October 10, 2026

These Terms of Service ("Terms") govern your use of the Complex Services .NET website and, where applicable, general interactions with our services. A separately signed statement of work, master services agreement, or other contract controls if it conflicts with these Terms.

Website use

You agree to use the website lawfully and not to interfere with its operation, probe systems without authorization, transmit malicious code, or misuse content or contact channels.

Services and project engagements

Complex Services .NET may provide software development, IT consulting, integration, cloud, cybersecurity, automation, and AI-related services. Specific scope, deliverables, schedules, fees, support, warranties, acceptance criteria, and responsibilities are established in written proposals or agreements. Website descriptions are informational and do not create a binding service commitment.

Estimates, timelines and performance

Any publicly described delivery speed, performance improvement, or project outcome is illustrative, not a guarantee. Actual timelines and results depend on project complexity, dependencies, access, approvals, and agreed scope.

Client responsibilities

Clients are responsible for providing accurate requirements, authorized access, timely decisions, and appropriate rights to any materials, systems, or data they supply. Clients remain responsible for business decisions and legal or regulatory obligations unless expressly allocated otherwise in a signed agreement.

Confidentiality and project references

We respect confidential business and technical information. Confidentiality obligations, permitted disclosures, security requirements, and any use of a client's name, logo, testimonial, or project details are governed by applicable agreements and permissions. We may choose not to publicly display projects to respect client confidentiality and privacy.

Intellectual property

The website and its original content, branding, and design are owned by Complex Services .NET or its licensors, subject to applicable rights. Ownership and licensing of custom software, source code, work product, third-party components, and pre-existing tools are determined by the applicable written project agreement; no transfer of ownership is implied by website use.

AI and third-party services

Services may incorporate AI-assisted workflows, cloud platforms, APIs, open-source software, and other third-party products when appropriate and agreed. Third-party terms may apply. AI outputs may require verification and should not be treated as independently guaranteed accurate, secure, or fit for a regulated purpose without appropriate validation.

SMS communications

When you separately consent to text messaging, we may send customer-care messages, scheduling or project updates, and account notifications within the scope of that consent.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out and HELP for help.
• Consent to marketing texts is not a condition of purchasing services.

For information about how mobile information is handled, see our Privacy Policy.

Website disclaimers

To the extent permitted by law, the website and its informational content are provided "as is" and "as available" without warranties of uninterrupted availability, completeness, or fitness for a particular purpose. Specific service warranties, if any, are governed by signed agreements. Nothing here excludes rights or warranties that cannot lawfully be excluded.

Limitation of liability

To the extent permitted by law, Complex Services .NET is not liable for indirect, incidental, special, or consequential damages arising solely from use of this informational website. Any liability limits for paid services are governed by the applicable signed agreement. These Terms do not limit liability that cannot lawfully be limited.

Privacy and security

Personal information is handled as described in our Privacy Policy. Client data processing, security commitments, incident notification, and retention obligations may be further defined in written agreements.

Changes and governing terms

We may revise these website Terms by posting an updated version with a new effective date. Your continued use of the website after changes become effective constitutes acceptance to the extent permitted by law. Governing law and dispute resolution for paid engagements are determined by the applicable signed agreement; absent such an agreement, applicable law governs.

Contact

For questions about these Terms or our services, visit our contact page.